Accelpro Technologies India Private Limited provides hardware and software technology solutions to its customers on a license basis for use by their business users, including employees, contractors, consultants, and authorized users (“Users”).

Users may access the Services using devices provided by their employer or their own personal devices, including laptops, desktops, tablets, or mobile devices, subject to the customer’s policies and permissions.

Accelpro solutions are deployed on infrastructure owned, leased, hosted, or controlled by the customer, including infrastructure managed by the customer, its IT service provider, or cloud hosting provider (“Infrastructure”). All Information collected or processed through the use of Accelpro solutions is stored on such Infrastructure and remains under the control and custody of the respective customer.

Depending on the deployment and configuration of the Services, the Information collected and processed may include:

• User details such as username and user ID

• Company name and email address

• Phone number

• IP address information, including hostname, domain name, WAN IP address, and geolocation data

• Operating system and device information

• Device identifiers such as CPU ID, HDD ID, motherboard ID, USB serial number, OS ID, MAC address, IMEI number, or other unique device identifiers

• Third-party websites and applications accessed through the Services

• Access logs, activity logs, and audit history

Such Information may be processed for purposes including user authentication, secure access, identity verification, endpoint security, compliance monitoring, troubleshooting, auditing, threat detection, and service improvement.

Accelpro Technologies India Private Limited does not have direct access to or control over such Information stored on the customer’s servers or Infrastructure, except where access is required on a limited and authorized basis for product support, troubleshooting, maintenance, or technical assistance purposes.

Apart from the above, our Website and Apps may also be accessed by individuals and organizations seeking information about the products, services, technology solutions, and expertise offered by Accelpro Technologies India Private Limited.

We collect only such information and data as is reasonably necessary to provide, maintain, improve, and support our services and enhance user experience. During the course of visiting or using our Website and Apps, any information, data, or profile details voluntarily provided by users, or otherwise collected through legitimate means, may be used for business communication, service delivery, customer engagement, security, compliance, operational purposes, and to meet applicable legal or regulatory requirements.

Accelpro Technologies India Private Limited may also organize or participate in webinars, seminars, training sessions, product demonstrations, and virtual events in association with technology vendors, distributors, partners, or customers. Such events may be conducted through third-party communication and conferencing platforms including Zoom, Google Meet, Zoho Meeting, Cisco Webex, and GoTo Meeting or similar services.

To participate in such events, attendees may be required to provide certain personal and professional information, including name, email address, phone number, designation, company name, and related details through such third-party platforms. These platforms may independently collect, process, and store such information in accordance with their respective privacy policies and terms of use.

During participation in webinars or virtual events, certain information voluntarily shared by participants may be visible to other attendees, including participant names, profile information, chat messages, shared content, audio, video, or other interactions depending on the features enabled during the session.

Participation in such webinars, seminars, or virtual events is entirely voluntary. By registering for or participating in such events, participants acknowledge and consent to the collection, processing, sharing, and display of their information for legitimate business, communication, educational, networking, and event management purposes by the relevant organizers, hosting platforms, partners, or customers involved in conducting such events.

By providing or submitting your information through the Website, Apps, services, events, or communications associated with Accelpro Technologies India Private Limited, you acknowledge that such information is provided voluntarily and with your consent for its collection, use, storage, and processing for legitimate business, operational, security, support, compliance, and communication purposes in accordance with this Privacy Policy and applicable laws.

Where applicable, the processing of your Information may also be subject to the privacy policies, internal policies, or contractual obligations of your employer, customer organization, partner organization, or relevant third-party service providers.

Users may have the right, subject to applicable laws and contractual obligations, to request access, correction, update, restriction, or deletion of their personal Information maintained by Accelpro. For any assistance regarding Information directly maintained by Accelpro, users may contact us at privacy@accelpro.net

For Information stored, processed, or controlled by our customers, partners, employers, affiliates, cloud providers, or third-party service providers, users are advised to contact the respective organization directly, as such information may be governed by their independent privacy policies and data management practices.